Find the answers you need. Search our knowledge base.

Search


Popular published answers

  • In Order Tracking/History under Orders, you can review the status of your order. Here’s what each status means:  On hold — Your order is awaiting review by your sales team. In progress — None of the shippable or non-shippable order line items...
  • You can check the status of your order here. If you are logged in to your account, use the orders navigation and select order tracking/history from the menu options. From there, you can locate your recent orders and check the status.
  • FedEx shipments have five different delivery times: FedEx Ground: delivery in 1 to 5 business days FedEx 3 Day: delivery on the third business day FedEx 2 Day: delivery on the second business day FedEx Next Day PM: delivery next business day by 4:30...
  • When a status is showing as "pending" next to an approver's name for a requisition, the requisition is waiting on action from the approver. The approver needs to take action on the requisition by either approving or denying it.   Open:...
  • Custom carts and order templates within your myInsight account give you quicker access to collections of preferred and frequently purchased products. You can view individual component details and add the saved items to your active cart. These saved cart...
Show more Published Answers