Managing orders

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  • In Order Tracking/History under Orders, you can review the status of your order. Here’s what each status means:  On hold — Your order is awaiting review by your sales team. In progress — None of the shippable or non-shippable order line items...
  • You can check the status of your order here. If you are logged in to your account, use the orders navigation and select order tracking/history from the menu options. From there, you can locate your recent orders and check the status.
  • View our detailed help topic explaining the definitions of each order status message.
  • Locating and converting recently created order quotes is a simpler process than you might think. Let’s walk through the steps you’ll need to take to convert a quote to an order.    When you log in or punch out to the insight.com e-commerce...
  • You can use the Order Tracking link, or you can call your Insight sales representative at 1.800.INSIGHT.
  • After placing your order, you will have the option to print your order receipt. Confirmation is also sent via email once the order is placed.
  • After logging in to your insight.com account, select orders from the navigation where you can then select order tracking/history from the menu options. You will be able to search for orders by using the quick search tool or the advanced search tool....
  • Yes, you can track any and all orders for your organization provided you have the necessary permissions enabled. You can also track orders without being logged in if you provide two pieces of information:  
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