Insight.com FAQ

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  • Awaiting tracking number for returning item: Your order is on hold until we receive a tracking number from FedEx or UPS. Credit card verification pending: Your order is on hold until your credit card billing address has been verified by your bank. If...
  • View our detailed help topic explaining the definitions of each order status message.
  • Most shipments will arrive within 5 business days. Please view our expanded help topic on shipping times to view more detailed information about your delivery
  • Nearly 60% of IT professionals report upgrading current hardware and software is their biggest hurdle to optimizing IT infrastructure, according to the 2018 Insight Intelligent Technology Index. One option for adopting the latest technology solutions...
  • FedEx shipments have five different delivery times: FedEx Ground: delivery in 1 to 5 business days FedEx 3 Day: delivery on the third business day FedEx 2 Day: delivery on the second business day FedEx Next Day PM: delivery next business day by 4:30...
  • A procurement portal allows you to purchase your IT assets from a single-source, self-service portal. Insight offers a no-cost procurement portal for your business that can be customized to simplify your buying process. Take advantage of benefits such...
  • Yes, we offer multiple payment options. View our detailed help topic exploring frequently asked questions around leasing and financing.
  • Once you've placed your order the expected ship date will be listed under your order number in your insight.com account. The date is calculated using the time we expect to receive the product to the warehouse plus the time it takes to pack your product...
  • Once all of the items you want to purchase are in your shopping cart, select the Checkout button and you'll be guided through a simple 4-step process.
  • Once all of the items you want to purchase are in your shopping cart, select the Checkout button, and you'll be guided through a simple 4-step process. Step 1: If you are not logged in, you'll be prompted to log in to your account. If you don't have an...
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