In Order Tracking/History under Orders, you can review the status of your order. Here’s what each status means:
On hold — Your order is awaiting review by your sales team.
In progress — None of the shippable or non-shippable order line items have been shipped or invoiced.
In configuration lab — One or more of the order line items is in the lab awaiting configuration.
Lab complete — The lab finished configuring the line items that needed configuration.
Preparing for shipment — The order line item is out of the lab and should ship tonight.
Partially shipped — One or more of the order line items have been prepared to ship or are en route, but more items are still waiting to be shipped.
Complete — All line items in the order have been fully shipped, and the order is completely invoiced.
In progress — None of the shippable or non-shippable order line items have been shipped or invoiced.
In configuration lab — One or more of the order line items is in the lab awaiting configuration.
Lab complete — The lab finished configuring the line items that needed configuration.
Preparing for shipment — The order line item is out of the lab and should ship tonight.
Partially shipped — One or more of the order line items have been prepared to ship or are en route, but more items are still waiting to be shipped.
Complete — All line items in the order have been fully shipped, and the order is completely invoiced.